Listen to this articleBelow is our recent interview with Danya Rielly, Director of Digital Marketing at Magaya:
Q: Could you provide our readers with a brief introduction to your company?
A: Magaya delivers a Digital Freight Platform that accelerates growth with flexible, interoperable, and modular cloud-based solutions designed to optimize and digitize end-to-end logistics operations and customer experience. Whether used together as an integrated digital freight platform or independently, Magaya solutions enable businesses of all sizes to streamline complex and redundant processes, enhance the customer experience, optimize productivity, reduce costs, and grow revenue. At Magaya, we are passionately devoted to ensuring our customers’ success through our innovative technology and comprehensive array of related professional services. We take great pride in our people, experts in the field of logistics automation, who are always willing to go the extra mile for our customers. There are no limits to your growth with Magaya. Visit magaya.com to learn more.
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Q: Any highlights on your recent announcement?
A: Magaya has launched a new CRM solution suited to the unique needs of freight forwarders and logistics service providers Leads, contacts, and accounts can all be managed in a single platform alongside related quotes, customer interactions, and more Notable features include KPI reporting and built-in dashboards, customer, pipeline, and opportunity management, quote history, and more Quotes and accounts created in Magaya Supply Chain are synchronized with the CRM, so all teams are working with the same, up-to-date information.
Q: Can you give us more insights into your offering?
A: Magaya CRM empowers logistics sales teams to be more efficient and sell more, provides sales management with visibility across the sales team’s efforts, and gives operations management a view of pipeline health.
Q: What can we expect from your company in next 6 months? What are your plans?
A: Stay tuned for some exciting announcements coming from Magaya around new uses of AI and automation to help freight forwarders and logistics service providers save time, drive revenue, and accelerate growth.
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Q: What is the best thing about your company that people might not know about?
A: Earlier this year, Magaya released the Digital Freight Portal, a branded, interactive customer portal that makes it easy to become a digital forwarder.
The Digital Freight Portal gives customers a hands-on, interactive, easy-to-use portal providing access to:
Instant Quotations
Online Schedules
Online Booking
Shipment Management
Real-Time Track & Trace
Actionable Reporting
Last Updated on January 8, 2022