Below is our recent interview with Curry Yu, the Product Lead at RealCall:
Q: Could you provide our readers with a brief introduction to your company?
A: RealCall provides AI-based spam call blocking services that accurately detect and block unwanted calls and texts for users. Empowered by independently developed AI algorithms, our service automatically crowdsources and continuously updates spam phone number databases. Our service leverages data intelligence with machine learning and natural language processing to block unwanted inbound calls before they reach users.
Our team members have been in the industry for years with profound experience in telecommunications, cybersecurity, and AI, and we are enthusiastic about protecting users from scammers. We move fast to adapt and combat relentless spammers and scammers with diligence and collective intelligence.
Q: Any highlights on your recent announcement?
A: After countless efforts of algorithm research and development, and machine learning processes, we officially published RealCall app compatible with iOS devices, which is now available for free download on the Apple App Store.
RealCall app provides users with comprehensive features to eliminate spam calls and texts. Here are some highlights:
- Auto block unwanted calls and texts.
- Accurate detection. Auto block 99% of robocalls with a robocall detection system.
- Vast and ever-evolving database and AI-based modeling.
- Built-in answer bots.
- Reverse phone number lookup.
To learn more information about RealCall app, please visit RealCall’s website.
Q: Can you give us more insights into your offering?
A: For years, many Americans have been overwhelmed with endless spam calls and texts. From telemarketing calls to robocalls, various unwanted calls have kept popping up on phone screens more frequently than ever since telecommunication tools became prevalent.
Among the reasons for today’s junk call nightmare is the irreversible digital trend in our lifestyle. Protecting personal information has become increasingly difficult as we use our smartphones and phone numbers for online shopping, social media registration, online banking, gaming, texting, and many other activities that involve sharing personal and financial details.
Meanwhile, cyber scammers are continuously updating scam tricks. Hence some people are going through even more severe suffering caused by the slight hesitation that makes them answer a call from an unknown number and end up trapped on the line with a scammer, losing money and being left with trauma. FTC report shows that consumers reported losing more than $5.8 billion to fraud last year.
RealCall app helps users auto block over 99% of unwanted calls with a mission to invest in technological innovations and provide relief to millions of users harassed by spam calls or hurt by fraud. We believe it’s imperative and urgent to raise awareness regarding this burning issue and provide an easy and effective solution.
RealCall’ AI is constantly developing and trained by the latest data of spammers’ calling patterns and potential movements. With RealCall’s Answer Bots, users can attend with pre-recorded audio messages or drop suspicious calls automatically. With customized blocking rules, users are allowed to pick up only the right call from important people.
Q: What can we expect from your company in next 6 months? What are your plans?
A: In the nearest future, we will release the android version of RealCall app to reach and help more people and communities, protecting them from spam calls and fraud. Also, we’re focused on product innovations in machine learning and on a trajectory to explore data intelligence.
And we have composed the medium-long term planning of integrating our advanced technology and top-notch database to build APIs and open for partnerships to serve industry vendors, enterprises, carriers, and public organizations. The big idea is to ultimately solve the spam problem by collaborating with responsible stakeholders and enlarging the power of edge technology.
Q: What is the best thing about your company that people might not know about?
A: RealCall users are allowed to enjoy adequate safety, quietness, and concentration without the inopportune phone ringing. All they have to do is simply download the RealCall app on the phone and have the spam-free experience without even noticing. At the same time, they are potentially helping others and adding power for “the shield” by letting RealCall block calls and texts from spammers and scammers, as we are all potential targets. Learning from interrupted misbehaviors, RealCall’s AI becomes smarter and even more accurate for everyone over time.
Another useful tool within the RealCall app is the reverse phone lookup service, which allows users to search for any phone number and instantly find out who is calling with enriched information such as the owner’s name, address, email address, title, company, and number’s risk reporting, etc.