Below is our recent interview with John McNelly from Quext:
Q: Could you provide our readers with a brief introduction to Quext?
A: Quext is a game-changing property management platform, built by industry experts that makes smarter decisions brilliantly simple. It’s the easiest-to-learn, most-intuitive, all-in-one, cloud-based apartment community nerve center ever offered. It’s a smart idea that’s simply overdue.
Q: What really makes you a game-changing property management platform?
A: The apartment industry is well overdue for disruption. There are more renters today than in the past 50 years, creating demand for more properties and more investment opportunities. It is thriving, yet the industry is being managed by dated, clunky technology. Today’s options are not keeping up and simply aren’t good enough, making it difficult for management companies to get ahead. Quext was created to change that.
Quext was built by operators and industry experts who know what the apartment community needs to run effectively. With a centralized cloud-based operational property management platform at its core, the system benefits every level of the operation. Its streamlined approach lets managers focus more on the property and less on the processes. It simplifies lease life cycles and platform sign-ons and has proactive issue detection, taking the guesswork out of operations. Likewise, Quext empowers owners with the facts they need to manage assets: real-time data, clear reporting on ROI, and an intuitive interface that’s easy to use.
Q: Can you give us insights into your products?
A: Perhaps one of Quext’s most unique characteristics are the products available and connected to the core property management platform. Customers can leverage the seamless data integration of a digital human leasing agent, website CMS, elegant property websites, leasing CRM and resident portal. Additionally, Quext has hired experts in IoT and telecom to develop clever smart device and communications networks specifically designed for the multifamily space, rather than retrofitting costly single-family solutions. Once available, operators will recognize significant property value-add opportunities designed to minimize capital costs and network builds, while maximizing property values.
Q: I read something about your recent partnership with Soul Machines, how did that start and where do you see the relationship going?
A: Our partnership began with one of our business partners and thought-leader, Dave Marcinkowski, constantly seeking forward-thinking solutions that place us on the bleeding edge. This partnership with Soul Machines allows us to transform and virtualize the user experience for our prospect base, utilizing Mia our first digital leasing agent. By diversifying in this way, we can provide a 24/7 leasing experience that provides an elegant solution to our customers, from the comfort and safety of their homes. We are the first in the multifamily industry to develop and deploy a digital human conversational experience. In this time of purposeful social separation, this technology paired with an integrated CRM, beautiful virtual apartment tours and online leasing, is a tremendous compliment to sustaining volume in sales operations with accurate real-time data and a 24/7 customer experience. This solution squares firmly with our core values of innovation and constant improvement.
There are a number of natural next-steps in this partnership including additional digital humans with new and diversified use cases, along with additional product integrations to enhance the leasing experience like never before.
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Q: Can you give us any hints as to what else we might expect to see from Quext this year?
A: Keep an eye out for our work in the smart device and IoT network space. With the help of a number of partners outside traditional circles, we will bring something truly unique and valuable to the multifamily industry with lots of opportunity to scale.
Additionally, we will package a truly unique property marketing and leasing experience unlike any the multifamily or single-family real estate industry has seen.