Uniti, the New York-based provider of an agentic AI platform tailored for real estate operators, has raised $12 million in Series A funding.
Uniti’s $12 million Series A funding round was led by Pathlight, with participation from new investor MetaProp and existing backers including Prudence, Flex Capital, Alate, and RE VC. Individual investors included Romain Huet (OpenAI), Lenny Rachitsky, and Gokul Rajaram. This brings Uniti’s total funding to approximately $16 million since its founding in 2024 (following a $4 million seed round in March 2025 led by Prudence).
What is Uniti?
Uniti builds configurable, multi agent AI systems that automate core operational workflows in real estate, positioning itself as an orchestration layer above existing property management and CRM systems rather than a replacement. Its agents handle:
- Sales & Leasing: Inbound lead qualification, tours, and handoffs (e.g., answering calls in ~27 seconds).
- Support & Service: FAQs, payments, access, emergencies.
- Maintenance: Triage and escalation.
- Collections: Automated, compliant outreach.
- Customer Reviews & Renewals: Solicitation and recovery.
- Data Analysis & Payments: Portfolio insights and PCI compliant processing.
Key features include ultra configurable agents (custom qualification, tone, escalation rules without code), multi channel support (voice, SMS, WhatsApp, email, web chat), fast onboarding (minutes for basic agents), deep integrations with 15+ property management systems and CRMs, and compliance certifications (SOC II Type 2, GDPR, CCPA, PCI, HIPAA).
The platform emphasizes reliability through guardrails, escalation to humans, and workflow embedding, allowing operators to scale portfolios without proportional headcount growth. It targets operationally intensive verticals: self storage, multifamily/student housing, senior living, manufactured housing, office/flexible workspace, and others.
Uniti has demonstrated strong early product market fit:
- Customers include Regus, StorQuest, RHP Properties, Storage King USA, Fora, and others.
- Self storage footprint grew from ~100 to over 1,500 facilities in the last 12 months; manufactured housing from 0 to 230,000 home sites.
- Serves ~100 real estate operators across key verticals.
- Processed 300,000 two way conversations in the last 30 days (~15x year over year).
- High conversion: 94% of pilots turn into long term contracts; 306% net revenue retention as customers expand agents and properties.
- Impact examples: 70% of inbound calls resolved automatically (StorQuest); 214% ROI for one self storage operator; 37% increase in after hours conversions; 3.4x lead to tour improvement.
Deployments take 30–45 days, including integrations, rule ingestion, and testing. Initial wedge is typically leasing/sales (easy revenue measurement), expanding to other workflows.
This Series A arrives amid booming interest in agentic AI for vertical SaaS, particularly in labor intensive sectors like real estate where systems of record exist but execution remains manual. The capital will fuel expansion across verticals, deeper platform development, and go to market efforts. Founders Emre Altinok and CEO Francesco Decamilli highlight codifying operators’ playbooks for perfect, scalable execution, “no missed calls, no skipped workflows.”
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Investor quotes underscore the thesis: Pathlight’s Mahdi Raza noted real estate’s operational complexity and Uniti’s full operation agentic layer. The participation of proptech specialists (MetaProp) and AI/consumer experts (Huet, Rachitsky, Rajaram) signals confidence in both domain depth and technical execution.
Real estate’s scale, fragmented software stacks, high stakes customer interactions, and pressure to scale portfolios, creates a large TAM for automation. Uniti differentiates by offering a unified agentic layer that works across verticals and stacks, focusing on execution (agents that “do the work”) rather than just insights or chatbots. Its rapid scaling in self storage and manufactured housing demonstrates adaptability of underlying reasoning/normalization layers.
Challenges include integration complexity, ensuring reliability/hallucination control in high stakes scenarios (addressed via guardrails and escalations), regulatory/compliance nuances per vertical, and competition from point solutions or general AI platforms. However, high retention, pilot conversion, and measurable ROI position Uniti well for land and expand growth.
The $12M round validates Uniti’s momentum less than 18 months post founding. With proven traction, strategic investors, and a clear expansion path, the company is positioned to capture significant share in AI driven real estate operations. Future success will hinge on continued vertical adaptation, integration breadth, and demonstrating defensible moats in agent reliability and workflow orchestration as the market matures. The timing aligns with broader AI adoption in enterprise operations, potentially accelerating Uniti toward broader market leadership.
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