Decagon’s core focus is on enabling brands to offer concierge-level customer experiences using conversational AI agents. Unlike traditiona…
Tag: Customer Service
Maven AGI Secures $50 Million To Build AI Infrastructure For Enterprise-Grade Customer Experience
Maven’s Business AGI platform integrates with enterprise systems to streamline processes, deliver real-time insights, and increase perform…
TruVideo Secures $40 Million Investment To Expand AI And AR Communication Technology
The integration of machine learning allows TruVideo to analyze over 100 million customer interactions, ensuring tailored solutions for bus…
Gladly Launches AI-Driven Customer Service Platform After Securing $40M In Funding
Key features of Gladly’s platform include the ability to configure AI behavior to align with specific brand guidelines and advanced techno…
Decagon Secures $35M In Series A Funding Led By Accel And a16z To Advance Its AI Platform
Decagon’s AI can perform actions such as processing refunds and updating customer information, enhancing the overall efficiency and satisf…
Transforming E-Commerce Strategies With Spur’s Advanced Chat Automation
Integrating social media posts with direct product links is crucial in today’s digital shopping era. Spur excels in this domain by offering…
How Siena AI’s $4.7M Funding Is Transforming AI-Powered Customer Service
Siena AI’s innovation lies in its ability to amalgamate AI’s efficiency with human-like empathy. The AI Personas feature, a cornerstone of…








