Ship.com is an app that makes it easy, fun and social for people to ship and track packages from their phones. The Ship app is like Venmo for shipping. Users can ship to other Ship.com users without knowing their addresses by using ShipTags. Users can also arrange pickup at home so no more trips to the post office. Below is our recent interview with Joseph DiSorbo, Founder and CEO of Ship.com:
Q: For those who haven’t heard of it, what is the best way to describe Ship.com?
A: Unlike complicated websites that sell shipping labels, or standalone package tracking apps and carrier tracking websites, the Ship.com app is designed to be simple, fun and social. At Ship.com we are focused on socializing consumer and peer-to-peer shipments just as Venmo streamlined and socialized peer-to-peer payments.
Q: Can you give us insights into your features?
A: Ship.com offers multiple features that provide solutions to three key problems around package shipping and deliveries.
Q: The first problem is managing tracking confirmations sent via email.
A: Ship.com puts all tracking information from all retailers, including Amazon and Walmart, and carriers, USPS, UPS, FedEx, and Amazon Delivery in one phone app.
Rather than relying on retailers to send tracking email updates or push notifications, the Track feature in the Ship.com app links to users’ Gmail shopping email (the account where emails with tracking numbers get buried) and puts that tracking information in one place regardless of the retailer or delivery company. This puts an end to the barrage of multiple apps, emails and texts from retailers (and family members) about package deliveries.
Q: The second problem centers on knowing when a package is arriving and worrying about whether porch pirates have an opportunity to swipe it.
A: Using the Track and Share features in the Ship.com app, Ship.com pushes real-time package updates that can be easily shared with family, friends, and neighbors.
When a package is delivered, users know right away. Specific package deliveries can be shared with family, friends and neighbors. Once a specific package arrives, a user (and those with whom they have shared specific packages) receives notifications so they can retrieve those packages before the porch pirates. The sharing functionality also works well if multiple people are using the same Amazon prime account (think family members).
Q: The third problem is the painful process of sending a package and standing in line at the Post Office or local UPS store.
A: Ship.com enables users to easily send a package from a mobile phone, without knowing or entering an address and then arrange pickup from their home or office. Using the Ship feature, app users can compare prices across carriers and eliminate the need to visit the post office or local UPS store. And the shipping cost is lower than going to the post office or UPS store.
Q: Why is now the time for a technology solution like Ship.com?
A: Ecommerce and mobile have both reached a major tipping point. People are now buying nearly everything online and increasingly using their phones for purchases, and nearly everything else. This means big increases in incoming and outgoing packages from the home and office; a big opportunity to remake shipping into a social and mobile experience; and a big opportunity for Ship.com.
Q: What’s the best thing about Ship.com that people might not know about?
A: The process of sending a package is now easy and social. You can send a package to another user without knowing their address by using a ShipTag. Through the app, users can communicate with receivers by sending messages, photos, or emojis while packages are in transit.
Q: What can we expect from Ship.com in the future?
A: Ship.com will become more social in 2020. There are 15 billion annual ecommerce shipments in the United States and 72 billion globally. All these shipments will become transformed into peer-to-peer or business-to-consumer social experiences. The time from when an order is shipped to when a package is received will become reimagined and remade into something that is easy, fun and social.
Since we offer ShipTags, Ship.com is great for actors, musicians, YouTube Stars, athletes, and politicians or really anyone who receives packages from fans or admirers. Fans will use the famous person’s ShipTag to send their packages because it’s easy they no longer need an address. For instance, Kim Kardashian will tell friends and even family simply to send her packages with Ship.com to @kimk. President Obama would be @Obama and President Trump would be @Trump. Packages will get much easier to send and receive.