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Kotae is an AI chatbot designed to automate 80% of customer inquiries for small businesses, supporting over 80 languages and requiring no coding for a 5-minute setup. It uses advanced AI technology to provide data-driven, customizable responses, enhancing customer service efficiency. With a free 30-day trial and continuous improvement through chat history analysis, Kotae offers a versatile and reliable solution for customer support.
Engage with Ease: Understanding Kotae’s Core Features
Kotae is an AI chatbot, recently launched by Tokyo Techies, specifically designed for small businesses to streamline customer support. With the ability to automate 80% of customer inquiries, it supports over 80 languages, requires no coding for setup, and can be ready in just 5 minutes. This tool offers a unique solution for businesses seeking to enhance their customer service experience.
Powering Customer Support with AI: How Kotae Works
Kotae leverages your website content, training files, and FAQs to automate responses. By using data-driven responses, it ensures accurate and relevant answers to customer inquiries. This process not only improves efficiency but also enhances customer satisfaction by providing timely information.
Kotae allows businesses to personalize its appearance to align with their brand. Users can incorporate their logo, theme color, and a welcome message. Additionally, businesses can override AI responses by creating custom FAQs. This level of customization ensures that the chatbot maintains brand consistency and meets specific business needs.
Always On: The Technology Behind Kotae
Kotae employs advanced chatbot technology, including OpenAI and retrieval-augmented generation. It continually improves its responses by leveraging chat history and adding more training data. Available 24/7, Kotae provides consistent and reliable customer service, ensuring that businesses are always prepared to handle customer inquiries.
Rapid Deployment: Getting Started with Kotae
Setting up Kotae is straightforward and quick. Businesses can have it ready in just 5 minutes by embedding a provided code snippet on their website. This process requires no coding knowledge, making it accessible for all users. The personalized onboarding process further simplifies the setup, ensuring that businesses can start using Kotae without any hassle.
Kotae offers a free 30-day trial, allowing businesses to test its capabilities without any commitment. This trial period provides a risk-free opportunity to evaluate the chatbot’s performance. Customer testimonials and case studies often highlight the successful experiences of businesses during their trial periods, demonstrating the potential benefits of using Kotae.
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Global Reach, Local Expertise: Supporting Your Customers Everywhere
Kotae supports over 80 languages, making it a versatile tool for businesses with diverse customer bases. This feature enables businesses to offer support in multiple languages, enhancing customer satisfaction and broadening their reach. The personalized onboarding available in Japanese and English ensures that businesses can effectively implement and utilize Kotae, regardless of their primary language.
Regularly reviewing chat history is essential for optimizing Kotae’s performance. Businesses can update training data to improve response accuracy continually. This practice ensures that the chatbot evolves and adapts to meet changing customer needs. Real-world examples often show how regular reviews and updates lead to significant improvements in customer interactions.
Transform Your Customer Service Experience with Kotae
Kotae presents a robust solution for automating customer inquiries, offering numerous benefits such as ease of setup, extensive customization options, and advanced AI capabilities. Its support for multiple languages and continuous improvement features make it an invaluable tool for small businesses. By visiting the Kotae website, businesses can learn more about how this AI chatbot can enhance their customer service and start their free 30-day trial to experience its benefits firsthand.
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