Listen to this articleBounch is a customer loyalty and rewards system that is user-friendly for both the business owner and their customers. Below is our recent interview with Marcus Nageeb, CEO of Bounch:
Q: Could you provide our readers with a brief introduction to Bounch?
A: When equipped with a BounchPad, the owner can not only collect customers numbers with ease, but can setup automatic campaigns and rewards to increase interaction and retention with their customers to keep them coming back more frequently and spending more.
Q: Marcus, can you tell us about your background? How did you get to where you are today?
A: I was born in New York and moved to California when I was young. I’ve always been that hungry kid that wanted to start something new or find a way to make something out of nothing, if it hasn’t already been done. I’ve always been competitive and wanted to stay ahead of what everyone else is doing, I feel like anything I can get my hands on I can perfect it and make into a money making machine. I’ve always been into building new businesses and making money, I used to sell small hot wheels cars and sports cards when I was 10 and loved it. As I grew older I ended up saving a decent amount of money and I would buy stuff overseas, make a website and then sell them online.
I ended up working a ton of small jobs and hated it. I remember I had a interview with the Hyatt Regency and it was my first interview with them, I was getting interviewed by a lady and I told her I’m going to become the CEO of this place some day. She got kick out of it and called her general manager in the room and told him and I got hired right on the spot, it was funny but I was being serious at the moment.
Soon after that I had other small jobs and worked in restaurants serving. I learned that business pretty well and ended up opening my own restaurant. Which was my dads dream so I’m happy I got the opportunity to do it. While I had my restaurant I met one of my current partners, John. Me and him were both into business development and building something for the future and thats where Bounch was born. I ended up selling my restaurant and focusing solely on Bounch. I’m currently responsible for the main decision making, direction and finance strategy of Bounch. I have 2 partners now and we are solely focused on helping out businesses all around the world.
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Q: Why are loyalty and rewards so important for small to medium sized businesses?
A: Customer loyalty allows businesses to promote instantly to thousands of loyal customers with special offers, discounts & new business updates. Bounch has put the creativity back the hands of business owners as our simple and user-friendly dashboard can be used in so many different ways. There are many loyalty programs that are really expensive and a pain to set up, we make it easy for customers to sign up and we have the best customer support out there.
Currently its easier to retain existing customers than it is to find new ones, but with Bounch Rewards you’re able to communicate with your existing customers as well as find new ones through our other various Business Booster options. We focus solely on rewards and loyalty but also have Marketing services for our customers. We know that business owners are looking for something affordable and effective and thats exactly where Bounch Rewards comes.
Q: What does it take to get started? What’s the price?
A: Starting at only $99/month, no contract and no hidden fees, clients are able to use BounchPad, which is our rewards and number collection system and the Bounch Loyalty + Rewards Dashboard, which is the central hub for clients to send out campaigns to their customer base and store their customer data.
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Q: What are the company’s plans and goals for the future?
A: To expand all over the U.S and all over the world! When we started Bounch we wanted to go big and help out businesses of any kind. Every single day we are improving our technology and learning more about our customers which helps us adjust to care for all of our current and future customers. There are tons of updates that we have in store that will revolutionize how people communicate with each other!
